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campingmaster.in/camps
The CampJatra marketplace listing published camps across India, each with a rating, activities and a starting price
The CampJatra marketplace on a phone, showing camp cards with photos, ratings and starting prices
Online bookingLive availability, direct
Customer CRMEvery guest, one profile
Loyalty & rewardsPoints, tiers, expiry
ReferralsTracked and attributed
RetentionWho returns, who slips
AnalyticsFrom real bookings

One platform

Everything your camp business needs, in one place

Most camps run on a phone, a notebook and three WhatsApp groups. CampJatra replaces that with one system where every booking builds the customer record that grows your business.

Bookings

Take a booking in seconds with pricing, capacity and season rules applied automatically. Enquiry through to checkout.

Camps

Set up accommodation, activities, capacity, seasons and offers. Publish when you are ready.

Customers

Every guest gets a profile that remembers their stays, spend, preferences and history.

Staff

Owner, manager and staff roles. Your team runs the day without seeing your revenue.

Loyalty

Points for stays, reviews and referrals. Tiers, an 18-month expiry and redemption at booking.

Referrals

Every guest gets a shareable code. Their friend gets a discount, they earn points after the stay.

Retention

See new, returning, at-risk and dormant customers — and what their past business was worth.

Marketplace

Publish a camp and travellers can find it, check live availability and book direct.

Analytics

Revenue, bookings, new versus returning, loyalty liability — computed from real stays.

For camp owners

Stop running your camp from WhatsApp and a notebook

The bookings still happen. What disappears is everything you could have learned from them — who came, what they spent, and whether they ever came back.

Today

  • Bookings scattered across calls and chats
  • Guest details in a notebook, if at all
  • No idea who is a returning customer
  • Follow-ups done manually, or not at all
  • Weekday nights sit empty
  • No way to tell if marketing worked

With CampJatra

  • Every booking in one place, with payment status
  • A customer profile that builds itself
  • Repeat rate and returning customers, measured
  • Loyalty, referrals and follow-up journeys built in
  • Segments to target the guests worth inviting back
  • Campaign results measured against a holdout group

The growth engine

Turn every guest into a long-term customer

A camp does not grow by taking more bookings from strangers. It grows when the people who already came back come back again, and bring someone. CampJatra instruments that loop so you can see it working.

  • Points earned on every completed stay
    Doubled on weekdays, with a bonus for groups.
  • A referral code for every guest
    Their friend gets ₹300 off; they earn 300 points once the friend stays.
  • Follow-up journeys after checkout
    Thank-you, review request, referral nudge and a weekday win-back.
  • Results measured, not assumed
    10% of guests are held back from every campaign as a control group.
DiscoverBookStayLoyaltyReturnReferMorecustomers

Customer 360

Know your customers, not just your bookings

Open any guest and see the whole relationship: every stay, what they have spent, their loyalty balance and tier, the messages they have had, their reviews, who they referred and any vouchers they hold.

  • Stays and spend
    Visit count and lifetime value, recalculated at every checkout.
  • Loyalty and tier
    Full points ledger — nothing is ever silently edited.
  • Referrals and reviews
    Who they brought, and what they said afterwards.
  • Consent history
    Append-only, with the exact notice they agreed to.
A customer profile in CampJatra showing 5 stays, gold tier, 950 loyalty points, ₹24,995 lifetime spend, and a list of bookings

Retention

Don’t let your best customers quietly disappear

Most camps only notice a lapsed regular when they think to look. CampJatra sorts every customer by where they are in their relationship with you — so the ones worth a message are obvious.

New — First completed staynew
Active — Returned within your windowactive
At risk — Overdue — still worth a nudgeat_risk
Dormant — Long gone, but not forgottendormant

The window is yours to set — a camp people visit each summer is not lapsed after seven months.

—Repeat rate
Of customers who have stayed
—Retention
By first-visit cohort
—Churn
Active customers who lapsed
—Reactivation
Dormant customers who returned

Every one of these has a documented formula and a test. When there isn’t enough data to answer honestly, the product says so instead of showing you a number it made up.

Loyalty & referrals

Give guests a reason to come back — and bring friends

Loyalty that runs itself

Points are awarded the moment a stay is checked out — no one has to remember.

  • 20 points per person, doubled Monday to Thursday
  • A bonus for groups of six or more
  • 50 points for leaving a review
  • Bronze, Silver, Gold and Platinum tiers
  • Redeemable against a future booking

Referrals, properly attributed

Every guest gets a code and a link they can share on WhatsApp in one tap.

  1. Your guest shares their link
  2. Their friend opens it and sees the offer
  3. The friend books — ₹300 off their first trip
  4. After that stay completes, your guest earns 300 points

Self-referral is blocked and a referral can only ever be rewarded once.

The marketplace

Get discovered by travellers planning their next trip

Publishing your camp puts it in the CampJatra marketplace, where travellers search, compare, check real availability and book — with the booking landing straight in your system.

campingmaster.in/camps/blue-shore-gokarna
A camp page showing photos, amenities, activities and a booking panel with a colour-coded availability calendar
  • Search and filter
    By location, camp type, activity, price and rating.
  • Real availability
    Green, filling up or sold out — from your live bookings, never a static calendar.
  • Your camp, your page
    Photos, description, amenities, activities, rules and reviews.
  • Direct booking
    No middleman between you and the guest.
The CampJatra marketplace on a phone, showing camp cards stacked in a single column
Riverside Camp
Rishikesh
Lakefront Camp
Pawna
Beach Camp
Gokarna
One business account

Bookings, customers, staff and reporting for every camp you run.

Multi-camp businesses

One business. Multiple camps. One account.

If you operate more than one property, they live under a single business account with shared customers and staff. A guest who stays at two of your camps is one customer, not two records.

  • Camps as first-class
    Each with its own accommodation, activities, capacity and photos.
  • Publish independently
    Put one camp on the marketplace while another is still being set up.
  • Shared customer base
    Your CRM, loyalty and referrals span every camp you own.

Add, edit and publish every camp yourself from the CRM's My Camps screen — no API access needed.

Business analytics

Know exactly how your camp is performing

Not a wall of charts — the handful of numbers that actually change what you do next, each one computed from completed stays rather than optimistic bookings.

  • Revenue and bookings
    Counted from stays that actually happened.
  • New versus returning
    How much of your month came from people who came back.
  • Weekday versus weekend
    The gap most camps are trying to close.
  • Outstanding balances
    What is still to be collected.
  • Loyalty liability
    The value of points your guests are holding.
The CampJatra owner dashboard showing bookings this month, revenue, weekday and weekend guests, new and returning guests, and outstanding balances

Built for a real team

Everyone sees exactly what they should

Access is enforced on the server, not by hiding buttons. And one business can never see another’s data — that separation is built into the database itself and proven by automated tests.

Owner

Runs and grows the business

Full access — revenue, analytics, staff, campaigns, exports and publishing camps to the marketplace.

Staff

Handles the day

Bookings, check-in and check-out, guest details. No revenue figures, no exports, no staff administration.

Traveller

Discovers and books

Browses camps, books, manages their trips, earns points and refers friends — one account across every camp.

How it works

Live in an afternoon

01

Create your business

Sign up with your phone number. No card, no sales call.

02

Add your camp

Accommodation, activities, capacity, seasons and photos.

03

Publish

Your camp appears in the marketplace with live availability.

04

Grow

Take bookings, build customer records, and bring guests back.

For travellers

Four steps, no account needed to look

Discover

Search camps by place, type or activity.

Choose

Compare photos, amenities, activities and reviews.

Book

Pick a date with real availability and confirm.

Return

Earn points, refer friends, come back for less.

Built for modern camping businesses

Whatever kind of camp you run

Nothing in CampJatra assumes a particular kind of camp. Your accommodation, pricing, seasons, activities and capacity are all yours to define.

Lakeside & riverside

Tents and pods with bonfires, BBQ and water activities.

Adventure camps

Rafting, trekking and climbing, with activities on the booking.

Glamping & luxury

Suite tents and cottages with premium pricing and add-ons.

Beach camps

Shacks and tents with seasonal opening windows.

Forest & eco camps

Quiet sites where capacity limits genuinely matter.

Multi-property operators

Several camps under one business account.

Questions

Straight answers

What exactly is CampJatra?

Two things that work together: software for running a camping business — bookings, customers, staff, loyalty, retention and analytics — and a marketplace where travellers discover and book the camps published on it.

Who is it for?

Camping businesses of any kind: lakeside and riverside camps, adventure camps, glamping, beach camps, eco camps, and operators running several properties. Travellers use the marketplace side to find and book them.

Can I manage more than one camp?

Yes. Several camps live under one business account, sharing customers and staff. Add, edit and publish each one yourself from the CRM.

Can travellers book online?

Yes. Published camps show real availability from your live bookings, and travellers book direct. The booking arrives in your system immediately as a confirmed booking.

Does it take payments online?

Yes. Travellers can pay online at checkout through our payment gateway, and your staff can also record cash, UPI or bank payments against a booking so balances always stay accurate — whichever your guest prefers.

How does loyalty work?

Guests earn 20 points per person for a completed stay, doubled Monday to Thursday, with a bonus for groups of six or more. Reviews earn 50 points and a successful referral earns 300. Points sit in an append-only ledger, expire after 18 months, and can be redeemed against a future booking.

How do referrals work?

Every guest gets a referral code and a shareable link. When a new customer books with that code they get ₹300 off their first trip; once that stay is completed, the referrer earns 300 points. Self-referral is blocked and a referral can only be rewarded once.

Is my business data separate from other businesses?

Yes, and it is enforced at the database level rather than in application code. Each business's data is isolated by row-level security, and automated tests prove that one business cannot read another's customers or bookings — including through the marketplace, which only ever serves the public details of a published camp.

What can my staff see?

Whatever their role allows, enforced on the server. Staff handle bookings, check-in and check-out without seeing revenue figures, exports or staff administration. Owners see everything.

Does it message my guests on WhatsApp?

The messaging engine is built — consent checks, quiet hours, frequency caps and six follow-up journeys — and connects to your own WhatsApp Business account through a provider. Until that account is connected, messages are recorded rather than delivered.

Do I have to use the marketplace?

No. A camp stays private until you publish it. You can use CampJatra purely to run your business and never list publicly.

Is it built for Indian camping businesses?

Yes — pricing in rupees, phone-based sign-in, WhatsApp-first guest communication, and consent handling designed around India's DPDP Act.

Get started

Ready to run a smarter camp business?

Bring bookings, customers, retention and growth into one platform — and get in front of travellers looking for their next trip.